Privacy Policy

Effective date: 6 August 2026

This policy explains what Lumecast collects, how we use it, and the choices you have. Lumecast is a 17+ live-streaming social app.

1. Information We Collect

Lumecast gathers several categories of data:

• Account details — email or phone number, date of birth (to verify users are 17+), and chosen username.
• Profile content — display name, bio, interests, and profile photo shared with other users.
• User-generated content — live video/audio broadcasts, chat messages, and gift transactions.
• Transaction records — virtual currency (Lux) purchases and creator earnings ledgers.
• Technical data — device identifiers, IP address, and diagnostic logs from service providers like Firebase.

2. How We Use Your Information

We use the information we collect to create and secure your account, operate core features (streaming, chat, gifting), enforce age requirements, process payments, and comply with legal obligations. We do not sell your personal information and do not use it for third-party advertising.

3. Service Providers

Data processing involves trusted providers who help us run the service:

• Google Firebase / Cloud — authentication and databases.
• LiveKit — video infrastructure.
• Brevo — email delivery.
• Apple — purchase processing.
• Stripe — creator payouts and verification.

4. What Others Can See

Publicly visible: username, display name, bio, interests, profile photo, followers, broadcasts, and chat messages.

Kept private: email, phone number, birthdate, Lux balance, and earnings.

5. Data Retention and Deletion

Information is retained while your account is active. You may delete your account from within the app or by contacting our support team, though certain legal and financial records may be retained where required.

6. Age Policy

The service requires users to be 17 or older. Accounts found to belong to underage users are removed.

7. Security

Authentication uses one-time codes rather than passwords, and balances are managed server-side with restricted production access.

8. International Operations

Data is processed in Australia and Singapore. By using the service, you acknowledge that your information may be processed outside your country.

9. Updates to This Policy

We may update this policy from time to time. Changes will be noted with an updated effective date and announced in-app.

Contact

Questions about this Privacy Policy? Contact our support team at [support email].